Question 1

Does Visibox run natively on Apple Silicon?

Accepted Answer

Yes. Visibox is a universal app optimized for both Intel Macs and M1/M2/M3/M4/M5 Macs.

Question 2

Can I use Visibox as an audio looper?

Accepted Answer

Not really. It's built to play video; video runs 30fps, so audio loop points land on 1/30s boundaries — too coarse for seamless audio loops (audio files use 48,000 samples/sec). Use it for visuals, not as an audio looper.

Question 3

Can I use audio-reactive visualizers or MilkDrop presets?

Accepted Answer

Yes. Visualizers are a clip type that generates live visuals that react to the music — pulsing, morphing, and moving with the sound. Visibox ships with a curated preset library and imports community-built MilkDrop (.milk) and ISF shader (.isf) presets, so there's a deep well of looks to draw from. The built-in Visualizers Editor lets you browse, tweak, and build your own with live preview.

Question 4

Will Visibox react to my music automatically?

Accepted Answer

Both, actually. You trigger clips in real time (keyboard, mouse, MIDI, or Stream Deck), so the show stays played, not automatic. But Visibox also has audio-reactive Visualizers and Effects that respond to the music on their own. By default they react to Visibox's own audio, or to any sound on your computer when you turn on System Audio Input. Retriggering options like restart, stutter, and scratch let you lock clips to the beat too, and you can drive it all from a MIDI sequencer like Ableton Live.

Question 5

How do I cancel my subscription?

Accepted Answer

Anytime, and you keep access. In Visibox, open Registration (the Visibox menu on Mac, the File menu on Windows) and click “Manage Subscription.” You can also use the Manage Your Subscription link on the Subscribe page, or email support@spaceage.tv. Cancelling drops you to the Free Plan rather than locking you out, so your projects stay usable.

Question 6

Can I trigger Visibox from a drum pad?

Accepted Answer

Yes — a great way to play it. Any MIDI drum pad that sends notes works: Roland SPD-SX/Octapad/V-Drums, Alesis SamplePad/Strike, KAT, Yamaha DTX, and others.

Question 7

What file formats does Visibox support?

Accepted Answer

Natively: video — MP4/MPEG4, QuickTime (mov), MKV, Ogg, WebM (h.264, VP8/9, AV1, Theora); images — JPEG, PNG, WebP, GIF (auto-converted to video), BMP, SVG; audio — MP3, AAC, M4A, MKA, WAV, FLAC, Ogg, OPUS. Other formats are auto-converted by the built-in conversion system (which can be slow).

Question 8

Is there a limit to media file size or length?

Accepted Answer

No limit on size or length — you're only bounded by your computer's storage.

Question 9

Is there a free trial?

Accepted Answer

Yes. Download the full app and you get 14 days to test everything. The trial is fully functional — the only difference from a licensed copy is a watermark on the Output window.

Question 10

What's the difference between the Free Plan and Pro Plans?

Accepted Answer

There's one Visibox app, activated two ways. Pro (Monthly, Annual, or a one-time Perpetual license) unlocks everything — unlimited clips per song, unlimited songs per project, MIDI, Stream Deck, and more. The Free Plan caps you at 5 clips per song and 5 songs per project, without the advanced features — but it's still a genuinely powerful tool. Every new activation starts with a 14-day Pro trial.

Question 11

How many computers can I install on?

Accepted Answer

A single subscription activates on up to two computers at once. To use a third, deactivate one — or buy additional subscriptions under the same email address.

Question 12

How often does Visibox need internet to stay activated?

Accepted Answer

Monthly subscriptions check in once every 30 days; annual subscriptions only every 6 months. Visibox warns you in advance, and keeps working for a few days past the deadline if you can't connect right away — built for gigging rigs that aren't always online.

Question 13

Can I use a professional LED video wall?

Accepted Answer

Yes. Many users connect to LED walls — usually via HDMI into a wall controller. Whether it's your own rig or a venue's, their AV tech can help you find the best connection.

Question 14

Can I show live camera content to the audience?

Accepted Answer

Yes. Connect any number of webcams and switch between them and your clips at any time. Drum solo? Drummer cam. Kazoo solo? Kazoo cam. You get the idea.

Question 15

Can I trigger Visibox from a MIDI controller?

Accepted Answer

Yes. Trigger clips, advance songs, and control most functions from any controller that sends MIDI notes. Use the default note map or “learn” a custom mapping.

Question 16

How do I prepare my video content?

Accepted Answer

Barely at all — that's the point. Build a whole song from a few short looping clips; Visibox resizes and crops to fit the screen, and offers several loop and play-once modes.

Question 17

Can I use Visibox on a single-screen computer?

Accepted Answer

Yes, for building and arranging projects. For performance you'll want two screens — the Controller (which you see) and the Output (which the audience sees). Most performers just connect a laptop to a projector.

Question 18

Can I control Visibox with a Stream Deck?

Accepted Answer

Yes. Visibox has a native Elgato Stream Deck plugin. Buttons show your clip thumbnails, so you can trigger clips, move between songs, and control playback at a glance. Install it from Settings > Devices and use any number of Stream Deck devices. On a Stream Deck+, the dials control master volume (press to mute).

Question 19

What cameras and webcams work?

Accepted Answer

Any standard USB webcam (Visibox uses the OS's native support). For higher quality, connect pro cameras through an HDMI-to-USB adapter like the Elgato Cam Link.

Question 20

What are the system requirements?

Accepted Answer

macOS 12 (Monterey) or later on Mac; Windows 10 or later on PC. No specific hardware requirements, though higher-resolution content and complex projects benefit from a faster drive and CPU/GPU.

Question 21

Can Visibox do transitions or fades between clips?

Accepted Answer

Yes. You can set a Fade In and Fade Out time for each clip.

Question 22

Are there tutorials or a manual?

Accepted Answer

Both. Subscribe to the Spaceage YouTube channel for tutorials and ideas, and read the online manual at manual.spaceage.tv (also built into Visibox's Help menu).

Question 23

Can I use a TV instead of a projector?

Accepted Answer

Yep. Grab an HDMI adapter if needed and connect to any TV made in the last 20 years.

Question 24

What kind of video projector works?

Accepted Answer

Almost any. Visibox flips, rotates, and crops the output every which way — rear projection, ceiling-mounted upside-down, even sideways for vertical content. The trickier part is the cable: HDMI is easiest, and inexpensive adapters cover older projectors (VGA, DVI, mini-HDMI, USB-C, etc.).

Question 25

Can I use virtual cameras like OBS, Snap, or EpocCam?

Accepted Answer

Yes. Virtual cameras present themselves as hardware webcams — OBS for compositing, Snap to modify your feed, or EpocCam to use your phone as a camera (phone and computer on the same network).

Question 26

I'm having trouble installing on Windows. How do I fix it?

Accepted Answer

The installer is a standard .exe, but launching it more than once can cause errors. Close every instance first (restart, or end the task in Task Manager via Ctrl+Shift+Esc), then re-launch by right-clicking and choosing Open so it only runs once.

Question 27

Can I send video wirelessly?

Accepted Answer

On a Mac with an Apple TV you can use AirPlay as a second monitor over wifi. Great for testing and rehearsal — but we don't recommend it live, since it adds latency and is less reliable than a wired link.

Questions?
We’ve got answers.

Plans & Licensing

Triggering & Control

Displays & Output

Media & Content

Cameras

System & Install

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