While there is just one version of the downloaded Visibox application, you can activate it in two different ways: with a Free Plan or with a Pro Plan.

Pro Plans (Monthly or Annual) unlock all of Visibox's features, including unlimited Clips per song, unlimited Songs per project, MIDI support, Stream Deck support, and more. When you first activate Visibox, you will get a free 14-day trial of the Pro Plan to test out all of the features. The only caveat with the trial is that a watermark appears on the Output window. After the trial ends, you can choose to purchase a Pro Plan or continue using the Free Plan.

The Free Plan allows you to use Visibox with up to 5 Clips per song, and a maximum of 5 Songs per project. It does not include MIDI support, Stream Deck support, or many of the more advanced features. However, it is still a very powerful tool for creating and performing video content.

You can find a detailed comparison of the Free Plan and Pro Plans on our Free vs Pro page.

Yes! You can download the full version of Visibox from our website. Once activated, you will have 14 days to test the application. The trial version is fully functional and, other than the watermark on the Output window, exactly the same as the fully licensed version.

On Macintosh, Visibox requires MacOS 11 (Big Sur) or better.

On Windows, we recommend Windows 10 or better.

There are no hardware requirements, however higher resolution content and more complex Projects may require a more performant drive and CPU/GPU. Check out our article about optimizing your system for live performance for more ideas.

Yes! Visibox is a "universal" application optimized for both older Intel Macs and newer M1/M2/M3/M4/M5 Macs.

A single Visibox subscription allows you to activate it on up to two (2) computers at a time. If you want to activate it on a third computer, you will need to deactivate one of your existing computers. If you would like to be able to install Visibox on more than two computers simultaneously, just purchase more subscriptions using the same email address.

You can cancel your subscription at any time by opening the Registration Window in Visibox (Help > Registration) and clicking the "Manage Subscription" link. This will take you a page where where you can update your payment method or cancel your subscription.

You can also click the Manage Your Subscription link on our Subscribe page (below the Subscribe button). Once you enter your email address, you will be sent a link to manage any subscriptions associated with that email address.

You can also contact us at support@spaceage.tv.

Visibox is a professional tool designed for gigging performers. We realized that many performers will install Visibox on a laptop as a part of their live rig which may not connect to wifi regularly. For this reason, we try to give you ample notice before the app stops working.

Monthly-billed Visibox subscriptions will need to connect to the Internet once every 30 days to stay activated. Annually-billed Visibox subscriptions only need to connect to the Internet every 6 months to stay activated. In both cases, Visibox will remind you to connect to the Internet before your activation stops working. If you are unable to connect to the Internet immediately, you will still be able to use Visibox for a few days before it stops working.

Yes! You can trigger clips, increment songs, and control most functionality with any MIDI controller which can send MIDI note messages. You can use the default MIDI note map or you can “learn” a custom mapping using Visibox’s MIDI mapping functionality.

Yes! This is a great way to trigger content. You can use any MIDI drum pad that sends MIDI notes. This includes the Roland SPD SX or Octapad, Alesis SamplePad or Strike, Roland V-Drums, KAT products, Yamaha DTX and others. If it can send MIDI notes, it should work.

Visibox is designed to be played by triggering clips in real time, either with the computer keyboard, mouse, or a MIDI device. It does not play itself. There is not a way to have it “listen” to audio and have it affect the output content. However, videos or images can be triggered and retriggered on the beat to create an organic performance which plays in time with your music. Visibox's retriggering options include several rhythmic options such as "restart", "stutter", and "scratch", which make just about any video content feel customized to the music. You can also connect Visibox to a MIDI sequencer such as Ableton Live and trigger clips via MIDI in that way.

Yes! You can set a Fade In and Fade Out transition time for each Clip.

Yes. This is a fine way to create and arrange a project – backstage before a performance, for example. However, for the performance itself, you will want two screens in order to present both the Controller (which the performer sees) and the Output (which the audience sees) at the same time. Most performers will simply connect their laptop to a video projector. The Controller then shows the song listing and clip previews while the Output shows full-screen on the video projector displaying the content that the audience sees.

We’ve designed Visibox to work with the widest array of video projectors possible. The app allows you to flip, rotate, and crop the output in a multitude of ways to allow you to use a wide variety of video projectors with a wide variety of functionality, aspect ratios, and capabilities. Rear projection? No problem. Upside-down, ceiling mounted projector? Easy. You can even flip the projector on its side and show your content vertically if you want!

The more challenging part is usually connecting the video projector to your computer. A video projector with an HDMI connection is usually pretty easy to connect to most modern computers. However, older video projectors can often be connected with various inexpensive adapters. Chances are that your going to need some kind of adapters – HDMI to USB-C, HDMI to mini-HDMI, DVI to HDMI, VGA to HDMI, etc., etc.

Yep! Just get a HDMI adapter (if needed) for your computer and you should be able to easily connect to any TV made within the past 20 years.

Yes. Many Visibox users connect to professional LED video walls using a variety of hardware setups and interfaces. The simplest way is to connect your computer to a video wall controller using an HDMI cable. Whether you own your own video wall rig or you're performing at a venue or festival with a video wall, the venue's AV technician can help you determine the best way to connect your computer to the video wall system. But Visibox should make it quick and easy to get your content up on the big screen.

If you have a Mac and an Apple TV, you can use Apple's "AirPlay" to use the Apple TV as a second monitor connected over wifi. We don't recommended using this in a live performance situation as there is some latency and it is not as reliable as a hard-wired connection. But it's a great way to test out and rehearse with Visibox.

Not much! That's the whole idea behind Visibox. You can build rich content for an entire song by looping just a few short video clips. Visibox will resize your content and crop it to fit the screen. You can choose to have videos loop or play once through in a variety of different ways.

There is no limit to the size or length of media files you can use with Visibox. You are only limited by the amount of storage space on your computer.